Please read these terms and conditions of use carefully before using this site.

By using this site or the site at ZeroTar.com (http://ZeroTar.com) (collectively, the "Site"), you accept these terms and conditions of use. If you do not agree to these terms and conditions of use, please do not use the Site. Except where stated otherwise, the term "ZeroTar.com" used on the Site shall be deemed to include ZeroTar.com and its affiliates, subsidiaries, successors and assigns. ZeroTar.com reserve the right, at its discretion, to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of the Site following the posting of changes to these terms and conditions will mean you accept those changes.

General disclaimer and limitation of liability.

You expressly agree that use of the site is at your sole risk.

The Site, the services and the information or materials herein are provided on an "as is, where is, as available" basis. ZeroTar.com makes no representations or warranties, either express or implied, of any kind with respect to the site, its contents (including without limit product descriptions and prices) or the services. ZeroTar.com disclaims all warranties, express or implied, including, but not limited to, merchantability and fitness for a particular purpose. The user expressly acknowledges that (I) there are no warranties or representations made regarding the content of the site including without limitation how current it is, its accuracy, its completeness, its availability, its security, that defects will be corrected or that the site, any hyperlinked website, or the servers upon which they reside is free of viruses or other harmful components; and (II) as a service to users of the site ZeroTar.com includes links to other websites that ZeroTar.com has no control over, and makes no endorsements or representations of any kind regarding the products, services, business practices, content or appropriateness of content on such websites, and the user hereby irrevocably waives any claim against ZeroTar.com with respect to such websites.

None of ZeroTar.com or any of its respective directors, employees, agents or other representatives will be liable for damages, claims, expenses or other costs (including without limitation legal fees) arising out of or in connection with the use of or inability to use, the site or any information contained on it or any hyperlinked website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, exemplary, punitive and consequential damages, loss of user photos, programs or data, income or profit, loss or damage to property and claims of third parties.

You agree that your exclusive and sole remedy is to stop using the site.

Security and Privacy

ZeroTar.com strives at all times to protect the security and privacy of any information you provide over the internet to ZeroTar.com. However because of the inherent nature of the internet, ZeroTar.com cannot guarantee that this information will not be improperly accessed or used by third parties. You are submitting this information over the internet to ZeroTar.com at your own risk. For further information please refer to the Privacy and Security sections of this Site.

Age limit

You must be at least 18 years old or of legal age within your state to order from ZeroTar.com. By accepting these terms and conditions you are indicating you are of legal age to purchase the goods. Those found falsifying their age will be prosecuted by the law.

Payment Methods

• Visa through Paypal

• Mastercard through Paypal
• American Express through Paypal
• PayPal
• Pre-paid company cheque, personal cheque, cashier's cheque or money order (Note that pre-paid methods - including cashier's cheques - take slightly longer to process because all payments must first clear the financial institution involved. This is a precaution against the risk of fraudulent cheques.)
• Purchase Orders, Fax or C.O.D. orders are not accepted at this time

Shipping Methods

• Canada Post Small Packet - USA Air - 4 - 10 Business Days
  
• Canada Post Expedited Parcel USA - 6 - 8 Business Days
  
• Canada Post Expresspost USA - 3 - 5 Business Days
  
• Canada Post Regular Parcel In Canada - 3 Business Days
  
• Canada Post Xpresspost In Canada - 1 - 2 Business Days
• All orders require 24-48 hours processing time before shipping.
• ZeroTar does not process orders during weekends.
• No deliveries will be made on Saturday or Sunday.
• ZeroTar does not guarantee same day shipping.
• We must add sales tax to all orders shipped within Canada.

Customs and Import Duties Information for international customers.

You may be subject to import duties and taxes in your country and ZeroTar.com has no control over these charges and cannot predict what they may be.

Satisfaction Guarantee

ZeroTar.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases.

Restocking Fee

A 15% restocking fee will be applied to returns for refund. Shipping charges are non-refundable. No refunds after 30 days.

Processing Time

You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. ZeroTar.com tries to provide, but does not guarantee same day-shipping. Orders are not processed on weekends and holidays.

ZeroTar.com Purchase Agreement

By accepting delivery of any product delivered from ZeroTar ("www.zerotar.com"), the customer agrees to be bound by the terms and conditions listed below. You and ZeroTar agree that the following terms and conditions are the exclusive terms governing the sales transaction between the customer and ZeroTar. Any attempt by the customer to alter, supplement, modify or amend these terms and conditions will constitute a material alteration of this agreement and, therefore, render it null and void. In addition, these terms and conditions are subject to possible change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from ZeroTar.com.

ZeroTar Satisfaction Guarantee

ZeroTar offers customers a 30-day satisfaction replacement or refund guarantee on all purchases.

To take advantage of ZeroTar's satisfaction guarantee, the customer must comply with the Product Return Procedure detailed below. Any breach of ZeroTar's Return Policy Procedure will result in the loss of our refund/replacement guarantee. Furthermore, we must reject all return shipments not in compliance with these instructions.

Product Return Procedure

• To return a product in compliance with ZeroTar's satisfaction guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (as described above). All RMA requests must be filed online. ZeroTar will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by ZeroTar. RMA numbers will not be extended or reissued. The customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
• The customer is solely responsible for shipping any returned product to ZeroTar. The customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. The customer agrees to bear all shipping and insurance charges, and to bear all risk of loss for the return product during shipment. The customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and any other accessories the manufacturer may have provided. If any component of the returned product is missing, ZeroTar's Return Procedure will be breached, and ZeroTar may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s).
• ZeroTar will not refund the original shipping charges. In addition, ZeroTar will assess a 15% restocking fee against the customer's account on all returns for refund.

Limitation of liability

In all circumstances ZeroTar's maximum liability is limited to the purchase price of the products sold. ZeroTar shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to any products it sells that exceeds this liability limit. ZeroTar shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage, or exemplary damages, whether or not ZeroTar.com has been made aware of the possibility of such claims or damages.

Indemnity

You agree to indemnify, defend and hold harmless ZeroTar.com, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity (including negligent or wrongful conduct) related to your use of the Site.

Governing Law and Jurisdiction

The Site is controlled by ZeroTar.com from its office within the Province of Ontario, Canada. This Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these places has laws that may differ from those of the Province of Ontario, Canada, by accessing this Site, you agree that all matters relating to access to, or use of, the Site, or any other hyperlinked website, shall be governed exclusively by the laws of the Province of Ontario and the laws of Canada applicable to the Province of Ontario, without regard to the conflicts of laws principles thereof. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledge that you do so voluntarily. You are responsible for complying with your own local laws.

General

In the event that any parts of any terms and conditions are held to be indefinite, invalid, illegal or otherwise voidable or unenforceable, the other parts of those terms and conditions will not fail on account thereof, and the balance of the terms and conditions will continue in full force and effect. The terms and conditions on the Site constitute the entire agreement between you and Ontario governing your use of the Site. You may also be subject to other terms and conditions when you access other sites or other portions of the Site (if specified) or if you access or purchase third party content or software. The failure or delay of Ontario in exercising any right or remedy under the terms and conditions or elsewhere shall not constitute a waiver of such right or remedy. The section titles in these terms and conditions are for convenience only and have no legal or contractual effect.

 

Entire Agreement

These terms and conditions, together with ZeroTar's invoice regarding the products ordered by the customer, are the complete and exclusive agreement between ZeroTar and the customer, and as such they shall supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between ZeroTar and the customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.